COVID-19 Updates


Visit this page regularly to stay updated on important changes to HCC’s regular operations in response to the COVID-19 outbreak.

We’re Reopening June 8!

Our offices will have a limited reopening to the public on Monday June 8, 2020. We welcome you to visit our offices for necessary business. Please remember that most business can be conducted online or over the phone at 360-898-2481. To keep you and our employees safe, we have established the following safety guidelines:

  • Normal office hours apply with the exception that our Shelton Office will not be open on Saturdays until further notice.
  • If you may have been exposed to the virus, have any type of illness, or have any symptoms of COVID-19, please do not come to the offices in person. Protect yourself and those around you by staying home.
  • Face masks will be required for entry at either office. If you do not have a face mask on, you will be assisted outdoors when a customer service rep is available.
  • Remember to leave at least 6 feet of space between you and those around you.
  • Please use hand sanitizer provided upon entry to the office.
  • No payments will be processed by customer service representatives at this time. All payments brought to our offices will be placed in a lockbox and processed after a period of quarantine.
    • To pay your bill online, click here.
    • To pay your bill over the phone, call 360-898-2481.
  • We will have limited in-office staff and we are limiting the number of customers allowed in our lobbies at any one time.
    • Union office = 1 person at a time (unless it’s another household member).
    • Shelton office = 2 persons at a time (unless it’s another household member).
  • Computer repair services are delayed until further notice.
  • Public restrooms are closed until further notice.
  • Union Square Fitness is closed until further notice.


Office Closure Information


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