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Equipment

Hood Canal Communications offers the best service at an affordable price. Your internet service (broadband) from HCC requires equipment such as a cable modem and/or router to properly function.  Technology (especially wifi) continues to improve at an extremely rapid pace, equipment needs to be updated or replaced fairly often.  All customers will be subject to the $4.95 equipment lease fee beginning October 1, 2017.   Customers were notified of this charge via bill messages, as well by other methods.

Customers also have the option to provide and maintain their own equipment.  Due to compatibility and technology requirements HCC will continue to provide MTAs, specifically for the phone service, at no charge.  A phone and internet customer may provide their own cable modem for internet service and it will be used in conjunction with the HCC provided MTA.  When purchasing your own equipment, plan on contacting our office during regular business hours (Mon-Fri 8:00 am to 5:30 pm and Sat 9:00 am to 4:00 pm) to properly configure your equipment.  Technical support, outside of regular business hours, is not equipped to perform this functionality.  Below is a list of recommendations and suggested devices.

Router Recommendations

Cable Modem Recommendations

  • Any DOCSIS 3.0 (or higher) compliant cable modem is compatible
  • Dual Band AC wifi technology is strongly recommended
  • Suggested Arris Surfboard wifi models:

 

Designed & Produced by:

 Pivot Group marketing agency