nexTV Streaming Devices and Self Install Videos

Device TypeDevice Name
Phone & tablet    iPhone & iPad (iOS 11+)    
Phone & tablet    VARIOUS (Android Mobile 5.1+)    
Smart TV    Fire TV Edition Element & Westinghouse (OS 5.2+)    
Smart TV    Fire TV Edition Toshiba & Insignia (OS 6.2+)    
Smart TV    Philips Android Smart TVs (Android TV 5.1+)    
Smart TV    Sharp Android Smart TVs (Android TV 5.1+)    
Smart TV    Sony Android Smart TVs (Android TV 5.1+)    
Streaming STB    Amino Kamai 7B (HCC rented device)
Streaming STB    Amazon Fire TV (OS 5.1+)    
Streaming STB Fire TV Cube 
Streaming STB    Apple TV (tvOS 11.0+)    
Streaming STB    Apple TV 4K A1842 (tvOS 11.0+)    
Streaming STB    Apple TV A1625 (tvOS 11.0+)    
Streaming STB    Kaon KSTB2020     
Streaming STB    MiBox (Android TV 5.1+)    
Streaming STB    nVidia Shield (Android TV 5.1+)    
Streaming STB    Sagemcom DIW387 UHD    
Streaming Stick    Amazon Fire TV Gen 3 (OS 6.2+)    
Streaming Stick    Amazon Fire TV Stick 4K (OS 6.2+)    
Streaming Stick    Amazon Fire TV Stick Gen 2 (OS 5.2+)    
Web Browser    Chrome (Win 49+, OS X 55+)    
Web Browser    Edge (13+)    
Web Browser    Firefox (47+)    
Web Browser    IE (11+ on Windows 8.1+)    
Web Browser    Safari (8+ on Mac OS X 10.11+)    

nexTV Self Install Videos

For each of these videos, search for “nexTV by HCC” in the appropriate app store.

How to install nexTV on your Android streaming device or smart TV:

How to install nexTV on your Apple TV:

How to install nexTV on your Amazon Fire:

Additional Information

When calling our office, you will hear a recorded message directing you to do one of the following three things:

  1. Press 1 to connect to Sales and Billing Support
  2. Press 2 to connect to Telephone Support
  3. Press 3 to connect to Video Support
  4. Press 4 to connect to Internet Support
  5. Enter the extension of the party you are trying to reach, or stay on the line to leave a message

Our on-site support team is available during business hours. Our after-hours support staff can assess problems and dispatch a technician to correct the problem if needed. If you leave a message for our on-site staff after business hours, your call will not be addressed until the next business day.

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