Tutorials
We at Hood Canal Communications pride ourselves in trying to give you the best technical support possible. Please contact us using the information below regarding any issues you may be having with your service.
Cable TV Tech Support
Visit the Cable TV Tutorials page
Contact us at 360-898-2481
Internet Tech Support
Visit the Internet Tutorials page
Are you having problems connecting to the Web via your HCC Internet connection? Call our FREE 24/7 Live Tech Support at 360-898-HELP (4357) or email us with your questions. Please note: Tech Support is available 24/7/365 to Hood Canal Communications Internet Customers Only.
Computer Repair
- Contact us at 360-898-HELP (4357)
- Email your questions to: support@hoodcanal.net
Phone Tech Support
Visit the Phone Tutorials page
Contact us at 360-898-2481
Billing Forms
Additional Information
When calling our office after hours you will hear a recorded message directing you to do one of the following three things:
- Press 1 to connect to Internet Tech Support
- Press 2 to connect to a LIVE operator
- Enter the extension of the party you are trying to reach, or stay on the line to leave a message
If you are reporting an outage or a service issue, please press 2 to connect to our after-hours staff rather than leaving a message. The after-hours staff will be able to assess the problem and dispatch a technician to correct the problem if needed. If you leave a message, your call will not be addressed until the next business day.
