Self-Install Guide | Amazon Fire TV

Make sure your Fire TV works with nexTV

nexTV works on Amazon Fire TV 2nd Generation and newer:

Known Non-compatible devices:

• Firestick 4K Select

Recommended device:

• Fire TV Stick 4K

Other available devices:

• Fire TV 2nd Generation
• Fire TV Stick with Voice Remote
• Fire TV Stick with Alexa Voice Remote 2nd Generation
• Fire TV 3rd Generation
• Fire TV Cube 1st Generation
• Fire TV Cube 2nd Generation

If you’re setting up your Fire TV for the first time…

All you need is:

• An internet connection
• An Amazon account. If you don’t have an Amazon account, you can sign up here for free
• A TV or other display with an HDMI port
• An HDMI cable (on 4K capable devices, you need an HDMI 2.0 or later compatible cable)

Start with these quick steps

1. Plug the power adapter into an electric outlet and the Fire TV device into your TV’s HDMI port.
2. Use the USB cable to connect the power adapter and the Fire TV device.
3. Install the batteries in the remote by matching them to the icons inside. If the remote doesn’t automatically pair with your Fire TV, press and hold the  Home  button for 10 seconds.
4. Use the  Source  button on your TV remote to locate the HDMI signal for your Fire TV device.  

Now that your device is powered on, connected to your TV, and paired with the remote, all you need to do is follow the prompts on the Fire TV startup screen.

Install the nexTV by HCC app onto your Fire TV

Now that your Fire TV is all set up, select the search icon to the left of “Home” at the top of the screen and search for nexTV by HCC, highlight it, and select the download button to begin downloading.

Once it’s done downloading, select Open to launch nexTV.

Make sure you’re connected to your HCC internet

nexTV needs to be connected to the internet provided to your home by HCC in order to access your entire TV lineup. You can use your home WiFi signal for this.