Long Distance Call Completion

Posted on: July 26th, 2012 No Comments

Rural telephone companies throughout Washington are experiencing “long distance call completion” problems with customers reporting a variety of issues:  

Call completion issues affect only long distance calls.  The call completion issue can be identified by: 
  • The called person’s phone rings but they hear dead air when they answer the call
  • You cannot receive incoming calls
  • Extremely poor quality on answerable calls (severe echo, garbled, only one way conversation audible) 
  • The caller ID display is inaccurate or misleading 
Many complaints mistakenly put the blame on the local company providing telephone service in the town being called.

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