We are seeking a highly motivated, technologically diverse Help Desk Specialist. Must be a fast-learning, multi-tasked individual with excellent communication skills for troubleshooting, resolving, and documenting end user issues with various Internet Access Technologies including Fiber to the Premise, Cable Modem, in-home router setup, WiFi and small networks. Must have skills in PC Problem Solving, […]
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We are seeking a full time Telecommunications Install & Repair Technician. Position requires installation and repair of all necessary cable/telephone/fiber-to-the-home/network wiring, in and out of the customer premise and also the hardware from the distribution system to the customer’s equipment for the reception of cable, broadband and telephone services. Additionally, maintaining and repairing outside plant […]
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Right now, we’re presented with a unique opportunity to meaningfully support our community by supporting our local businesses. You can benefit by making some great purchases for yourself and the community can benefit by ensuring these local companies have a much stronger chance of returning to normal when the crisis has passed. It’s truly […]
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Think about how often you check your phone. Every hour? Every few minutes? We all touch our smartphones nonstop. And as we cope with the COVID-19 pandemic, it’s important to think about what might be lurking on your device. In studies, everything from e.coli to Staphylococcus aureus ”• also known as MRSA ”• has been […]
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Many of us are spending more time than normal on our screens, whether we are working from home, homeschooling our children, or binge-watching our favorite shows to help pass the time indoors. While COVID-19 has many of us staying home to help save lives, unfortunately it’s not only outdoors that we need to take care. […]
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As the world faces COVID-19 and we, as a nation and a community, work together to prevent its spread, the federal and state government as well as the CDC recommend staying at home if at all possible. Thank you for your commitment to helping us all stay healthy. Here’s our guide to staying […]
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Before COVID-19 hit so close to home, the internet generally seemed like a handy tool. Depending on your job or interests, the world wide web might not have been something you gave any thought to. The internet was just there. Now, as we practice social distancing, that “handy tool” may be becoming a […]
Read more »All customers will receive access to high-speed broadband internet for six weeks while offices are closed to the public. To meet the Internet needs of work-from-home individuals and students during the COVID-19 pandemic, Hood Canal Communications (HCC) has increased its minimum internet speed to 25 Megabits per second (Mbps) for six weeks, at no charge […]
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Missing a channel? Seeing an error message? You may be experiencing a regular sun outage. What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day. During this time, the energy from the sun will overpower the signal […]
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Due to the ongoing COVID-19 pandemic, our offices are currently closed to the public. Payments may be made online, over the phone, or through the payment dropbox at either office.