Many of us are spending more time than normal on our screens, whether we are working from home, homeschooling our children, or binge-watching our favorite shows to help pass the time indoors. While COVID-19 has many of us staying home to help save lives, unfortunately it’s not only outdoors that we need to take care.
Scammers and hackers are taking this opportunity—while the country is vulnerable—to launch new phishing and malware attacks. Phishing is when people try to get you to give them sensitive information, like social security numbers, credit card numbers, and so on. Malware is a program that can get into your computer and damage files, delete them, or give your computer a virus. Here are some things you can do to stay vigilant while you’re on your computer more than usual:
Don’t open that attachment or click that link
If you don’t recognize the person who sent the email, don’t click on an attachment or link. Even if you do recognize the sender, if there is no personal information in the email, don’t click. You might receive an email that says “Look at this” along with a link or an attachment. Only open attachments or click on links if they are clearly from someone you know. If you’re unsure, call the person to verify.
Watch out for pop-ups
If a pop-up appears on your computer or phone that sounds too good to be true, it is. Pop-ups promising that you have won something or saying there’s a problem on your computer should be treated with skepticism. HCC does NOT use pop-ups to announce that you have won a prize, like an Amazon gift card or an iPad.
Don’t fall for a scam
There is no prince in Nigeria who will give you seven million dollars. If you receive a message from a loved one who says they have been kidnapped and need money immediately, take a deep breath and call the person to check before you do anything else. Never give out personal information—bank account or credit card information, social security number, etc.—unless you are certain it is going to the right place.
Use a strong password
Just about every safety checklist starts with this simple tip. When you create a password, make sure it is nearly impossible to guess. Do that by creating a long password (8 or more characters) that includes both uppercase and lowercase letters, at least one number, and at least one special character (like ! or @ or $ or %).
Double check the address
If you get to a website asking you to download something or input information, check the web address to be sure. If you see a trusted website, like “https://www.hcc.net/” then you’re okay. But if you see something like “hcc.134870xkajg.com” that’s a scam. This advice applies to email addresses, too. A common email scam is an email that appears to be from a friend, family member, or coworker saying, “Can you please open this attachment and print it for me?” A familiar name may be there, but the email address will be wrong.
Unfortunately, some people are taking this vulnerable time to exploit people. Stay vigilant and you’ll be fine. If you have questions about something you think may be a scam, don’t hesitate to contact us.
We are seeking a highly motivated, technologically diverse Help Desk Specialist. Must be a fast-learning, multi-tasked individual with excellent communication skills for troubleshooting, resolving, and documenting end user issues with various Internet Access Technologies including Fiber to the Premise, Cable Modem, in-home router setup, WiFi and small networks. Must have skills in PC Problem Solving, Troubleshooting, and Repair as well as being knowledgeable in-home router setup and small networks. Job duties also include ISP equipment recycling, provisioning, and inventory maintenance. Email resume to: careers@hoodcanal.net, or mail to: ISP Manager, PO Box 249, Union, WA 98592
We are seeking a full time Telecommunications Install & Repair Technician. Position requires installation and repair of all necessary cable/telephone/fiber-to-the-home/network wiring, in and out of the customer premise and also the hardware from the distribution system to the customer’s equipment for the reception of cable, broadband and telephone services. Additionally, maintaining and repairing outside plant facilities. Great benefits package for employees. Salary DOE.
