Sun Outage Cable Interruptions
What are sun outages and how do they affect me? In both the spring and fall, the sun passes behind certain communications satellites once per day. During this time, the energy from the sun will overpower the signal from the satellite, causing loss of signal, tiling and no reception on several of our channels. This can last up to 2 to 3 weeks and causes our channels to go black for a brief period of time. Initially, outages will be gradual and slight, and can last between 15-20 minutes in their peak. On your television, you may see the error messages, “One moment please, this channel will be available shortly” or “no signal” during the time of an outage.
Unfortunately, there is technically nothing that we can do to prevent sun outages from occurring. All cable and satellite companies are affected by this semi-annual occurrence. We apologize for this programming interruption.