Sun Outages Interrupt Cable TV

Beginning as soon as Friday, February 27 HCC cable customers will start experiencing sun outages.  Watch the brief video below from another independent television provider for a simple explanation.

In both the spring and fall, the sun passes behind certain communications satellites once per day.   During this time, the energy from the sun will overpower the signal from the satellite, causing loss of signal, tiling and no reception on several channels. This can last up to 2 to 3 weeks and causes channels to go black for a brief period of time.   Initially, outages will be gradual and slight, and can last between 15-20 minutes at peak times.   On your television you may see the error messages, “one moment please, this channel will be available shortly,” error code SOAOO, or “no signal” during the time of an outage. Unfortunately, there is nothing that we can do to prevent sun outages from occurring.   All cable and satellite companies are affected by this semi-annual occurrence.   We apologize for this programming interruption.