Show

62.7°F
Overcast

360.898.2481
 

Improved New Guide

Posted on: July 3rd, 2018 No Comments

In 2018, Hood Canal Communications is making improvements to our cable customers’ experience.  Recently, the onscreen guide was upgraded on the majority of digital cable boxes (with the exception of model DCT 2000 boxes).  The new guide is now in HD and features a sleek modern look and feel but the same functionality.  The new guide is visually appealing and includes a simplified font for better text rendering at all resolutions.  The volume and mute now have a simplified display for better visibility.

 

Adjust SD Picture Size.

The upgrade instinctively changes many of the settings for you.  As an example, the guide automatically defaults to an HD format on HDMI and other HD compatible connections.  While, connections that are not HD compatible are automatically set to SD.  If you notice that your SD channels now have a black border on all four sides you can adjust that setting by following the instructions below.

  • With your TV on
  • Press CABLE on the HCC remote
  • Then press POWER (to turn off cable box)
  • Press the MENU button on the remote
  • The user setting menu will display on your TV
  • ARROW DOWN two times on the HCC remote to 4:3 Override
  • LEFT ARROW one time to Stretch
  • Press the POWER button two times on the HCC remote
  • Press the CBL button once on the remote to return it to CABLE mode

 

HD Autotune.

Another new feature is HD autotune.  This handy feature streamlines things when customers are flipping through or directly inputting channel numbers.  It redirects you to the HD version of the channel instead of the standard definition version.  Would you like to take advantage of this feature?  Use the instructions below.

  • With your TV and cable box on
  • Press CABLE on the HCC remote
  • Then press MENU two times
  • Arrow down one time until you highlight Setup
  • Press OK/SEL
  • With Guide Setup highlighted hit OK/SEL
  • ARROW DOWN four times to tune for HDTV
  • RIGHT ARROW one time to Yes
  • Press EXIT on the remote
  • Press the CBL button once on the remote to return it to CABLE mode

 

Closed Captioning.

Accessing the close captioning options is now easier than ever.  You can quickly access the closed captioning settings directly from the guide menu.  Use the instructions below to turn on the closed captioning.

  • With your TV and cable box on
  • Press CABLE on the HCC remote
  • Then press MENU two times
  • ARROW DOWN one time until you highlight Setup
  • Press OK/SEL
  • ARROW RIGHT one time to highlight Closed Captioning Setup
  • Press OK/SEL
  • RIGHT ARROW one time to On
  • Press EXIT on the remote
  • Press the CBL button once on the remote to return it to CABLE mode

 

You can also delete multiple DVR recordings all at once from the DVR menu.  Just go to DVR Cleanup and it will show you a list of recordings that you can quickly select which ones to delete.  For additional features and instructions please see the quick reference guide.  For a more in-depth dive into the new guide please see the user manual.  We hope our customers enjoy the new guide as we continue to make improvements to our cable service.

Comments are closed.

Designed & Produced by:

 Pivot Group marketing agency