Congratulations to Spencer Jones, our April Employee of the Month.
Spencer took billing tables off other employee’s plates willingly and even out billing vendor’s staff said Spencer knows more in a week’s time than some of their own employees do about the software.
But wait! There’s more… Spencer created the nexTV training for the staff, the CBOL training for CSRs and has been working diligently for many days to figure out the best way to create bundle and pricing packages that will make life easier for the CSRs when taking orders.
We have really relied on Spencer to be knowledgeable in situations that are tricky. Spencer is always willing to answer a question or find out what he doesn’t know to help out.
Finally, Spencer spent some of his time last month installing the new, fourth desk in Shelton.
Thank you Spencer, for all you do at HCC!