Blog

Congratulations to our September employee of the month Marti Depoe! Marti always surpasses her job description. At the Shelton office she recently rescued a dog from a hot car. Multiple employees exclaim that she has the most compassion and patience for people. She always asks customers on a hot day if they need a glass […]

Cable TV outages are frequently caused by events beyond our control, like the sun! What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day.   During this time, the energy from the sun will overpower the signal […]

Get ready for Rio. Experience the action like never before with the most live TV coverage in Olympics history. 17 days live only on NBCUniversal networks and the NBC Sports app.   NBC Universal Networks can be found on the basic cable channels listed below. Network Basic Cable Channel NBC 5 USA 23 Bravo 49 […]

A round of applause is in order for our August Employees of the Month – Chris Hasek and Brandon West.  Read below to find out why these standup guys are being recognized by their peers.  Brandon  West is extremely helpful.  He is willing to help out with anything anytime.  He never hesitates to drop what […]

Today, August 1, 2016, VH1 Classic was rebranded to MTV Classic. The network can be found on Hood Canal Communications preferred cable channel 327. The programming on the network will remain largely the same but with a new moniker. Further information, provided by Viacom Media Networks, about the network and rebrand are below. ”¢ Programming […]

Windows 10 is coming up on its first anniversary and the free upgrade offer from Microsoft is set to expire on July 29, 2016. In most cases, our tech support recommends taking advantage of the free offer and upgrading to Windows 10. Over the last year we have talked about some issues that folks have […]

Cody May is our July Employee of the Month! Cody is very helpful and a positive team member, and he gives back by volunteering in the community. At work he is always willing to help with any project. Recently, he helped hang the Shelton beautification flower baskets. He handles any issue that arises with a […]

Our Shelton office is open on Saturdays to assist customers, from 9 am to 4 pm.  To better serve our customers a set lunch time closure is being established as of July 1, 2016.  The office will be closed from 1:00 pm to 1:30 pm for our staff to take a lunch break on Saturdays.

Have you ever checked your email only to find that it’s all missing?  Often times this happens when you have multiple computers or devices (smartphone, tablet, etc.) checking the same email address.  Basically, one of your devices has “popped” the server and downloaded all the email.  There is a simple fix that begins with reviewing […]

10 digit dialing will become mandatory for all local calls on September 30, 2017. The Western Washington area has seen much growth and as a result additional phone numbers are necessary for other providers. The new area code 564 will be launched over the entire area in 2018 to create more numbers. 10 digit local […]