Blog

Our Shelton office will be closed on Wednesday, May 16, 2018 so that customer service representatives may attend a training event.   However, customer service representatives will be available to assist customers from 8:00 am to 5:00 pm in Union and over the phone on this day. Our offices will be closed for the Memorial […]

Congratulations are in order for Dalton Hutson our May Employee of the Month.   Dalton is very helpful around HCC and he’s super subtle about it.   It’s like he’s not even really looking to be recognized but is just naturally helpful.   He always lends a hand cleaning up after our staff meetings which […]

Quest is coming to HCC cable TV and IPTV! On Wednesday, April 4, Quest was added to the HCC IPTV lineup. On Wednesday, April 11, the network will be added to HCC Preferred Cable on channel 312. According to the network owners, Tegna and Cooper Media, the content will include adventure and exploration programming.   […]

Brandon West is our April Employee of the Month!   Continue reading below to see why he’s being recognized by his peers. Brandon is always helpful!   He’s very motivated and keeps himself busy.   He is the first one to jump in to take care of things, even outside the scope of his job. […]

If you utilize the wireless network service (Wifi) from Hood Canal Communications things are about to get better! HCC is moving forward with a beta test of their improved managed Wifi product. The best part about having HCC provide your wireless network has always been that we take care of everything for you. If you […]

On Wednesday, March 21, Univision Seattle will be joining the HCC Preferred Cable Lineup on channel 310. For all of your Western Washington news, weather, traffic, and more, en Español, turn to Univision Seattle. Don’t worry your favorite fútbol (including the Sounders) and Telenovelas can be found there too!

In the age of identity theft and data breaches its more important than ever to follow some guidelines for online passwords.   Do you still have your passwords written down on a sticky note near the computer or attached to the bottom of the keyboard?   Are you still using 123456789 as your password?   […]

Robert Von Stein is our March Employee of the Month   His dedication, hard work, and positive attitude is much appreciated by his co-workers!    Continue reading below to find out why and see which three employees are celebrating HCC-iversaries in March. For over 25 years Robert has been a dedicated employee of HCC, and […]

You’ve definitely noticed that the price of cable TV goes up significantly each year!   And you may have wondered why.   You might have asked yourself why a small cable provider like HCC would keep raising prices at rates so much higher than inflation and with so many options in the market place.   […]

What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day.   During this time, the energy from the sun will overpower the signal from the satellite, causing loss of signal, tiling and no reception at all on […]