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Archive for the ‘Uncategorized’ Category

Hood Canal Communications and Discovery Inc. Present Karen Hilburn Cancer Fund Special Sponsorship

Posted on: January 8th, 2019 No Comments
Board members Linda Cargill, Kelle Oblizalo, Ginger Brooks, and Karen Hilburn.

Hood Canal Communications, in partnership with Discovery, Inc. held a contest in the last quarter of 2018 to offer a cash sponsorship to a local charity. After an overwhelming response, the recipient was chosen. Thanks to a nomination by Shelton Local Virginia Brooks, The Karen Hilburn Cancer Fund will be receiving a $500 sponsorship from the two companies. The sponsorship will go toward the Fund’s annual fundraiser, Denim & Diamonds.

“I’m extremely proud of our community,” said Mike Oblizalo, General Manager and Vice President of Hood Canal Communications. “The number of entries we received on this contest was remarkable. And the Karen Hilburn Cancer Fund is a deserving recipient of this sponsorship.”

Kelle Oblizalo, Customer Service Manager at HCC, sits on the board of the Fund, but was not involved in the decision process. “I was just as surprised and excited as everyone else. The sponsorship will help make this year’s fundraiser even more special.”

The mission of the Karen Hilburn Cancer Fund is to help residents of Mason County with medical expenses for Breast and Cervical cancer, who are uninsured or under-insured. In addition to supporting Breast and Cervical cancer, in 2017, the Fund added Ovarian, Uterine and Endometrial cancers, along with Gardasil Vaccinations to prevent the HPV Virus to their mission. The Fund was established in 2004.

Hood Canal Communications is a local communications service provider with approximately 5,500 residential and business customers in Mason County.  With offices located in Union and Shelton, the company has been serving Mason County since 1934.

January Employee Spotlight

Posted on: January 1st, 2019 No Comments

Congratulations to Josh Heideman, our January Employee of the Month.  Continue reading below to find out why they are being recognized.

This morning I mentioned I left my glasses in my car and I needed to run out to the parking lot and get them. Josh said “I’ll get them!” and he took my keys and went out to my car. Above and beyond.

I am really appreciative of Josh. He always, ALWAYS notes serial numbers in equipment and it’s such a huge help when closing orders. It saves so much time.

Josh is so helpful on Saturdays! Saturdays can get a bit crazy sometimes and Josh is always so positive when I have to call stuff out to him. He never puts up a fuss and is more than willing to help me troubleshoot with customers. Thank you Josh for making those crazy busy Saturdays better!

Employment Opportunity – IT Help Desk Specialist

Posted on: December 11th, 2018 No Comments

Hood Canal Communications is seeking a highly motivated, technologically diverse Help Desk Specialist!

Must be a fast-learning, multi-tasked individual with excellent communication skills for troubleshooting, resolving, and documenting end user issues with various Internet Access Technologies, including Fiber to the Premise, Cable Modem, DSL, and Wireless.

Must have skills in PC ProblemSolving, Troubleshooting, and Repair, as well be knowledgeable in-home router setup and small networks.  Job duties also include ISP equipment recycling, provisioning, and inventory maintenance.

To apply, send resume to ISPManager, PO Box 249, Union, WA 98592 or email employment@hcc.net.

Hood Canal Communications is a drug free, equal opportunity employer.

December Employee Spotlight

Posted on: December 1st, 2018 No Comments

Congratulations to Chris Hasek, our December Employee of the Month.  Continue reading below to find out why they are being recognized.

It is so appreciated when we ask Chris a question—even if he’s busy working on something else—he always helps out. There are too many examples to list, but the last one was when Chris stopped in our office to drop of a receipt, an employee mentioned to Chris that their new printer was getting low on toner and they didn’t see that particular toner color in their back up stash. Chris confirmed that there wasn’t any toner, and then went down to the other printer to see if that one had any either. Chris could have ignored the problem, but he went out of his way to fix an issue that was brought up to him. He is so kind and smart, and when we have to ask him to speak in non tech language to understand what he’s telling us, he never makes us feel dumb for asking.

Employment Opportunity – Fiber Optic Cable Splicer

Posted on: November 27th, 2018 No Comments

Hood Canal Communications is seeking a full-time Fiber Optic Cable Splicer. Fiber Optic Cable Splicer. Position plays vital role in ensuring quality and timely deliveries of our fiber services along with additional services to customers. Skilled in fiber optic splicing with an understanding in engineering and splicing drawings. This position will have project management skills, ability to work independently, knowledge of construction practices for outside plant fiber placement, sufficient experience with computers and have a background in fiber optic splicing documentation practices. Great benefits package for employees. Salary is DOE.

Requirements:

  • Minimum of 2 years of fiber optic cable splicing
  • H.S diploma
  • Valid WDL and clean driving record
  • Computer skills
  • Must be punctual, reliable and able to retain newly learned information
  • Must be willing to actively learn new skills and expand knowledge
  • Must be organized and detail oriented
  • Must be drug free

Send resume to Hood Canal Communications, PO Box 249, Union, WA 98592 or via email. Please no walk-ins or phone calls.

Hood Canal Communications is a drug free, equal opportunity employer.

Employment Opportunity- Install & Repair Tech

Posted on: November 27th, 2018 No Comments

Hood Canal Communications is seeking a full-time Telecommunications Installer & Repair Technician. Position requires installation and repair of all necessary cable/telephone/fiber-to-the-home/network wiring, in and out of the customer premise and also the hardware from the distribution system to the customer’s equipment for the reception of cable, broadband, and telephone services. Additionally, maintaining and repairing outside plant facilities. Great benefits package for employees. Salary DOE.

Requirements:

  • Minimum of 2 years of Telecommunications installation
  • H.S diploma
  • Valid WDL and clean driving record
  • Excellent computer skills
  • Great oral communication skills for direct customer interaction
  • Must be punctual, reliable and able to retain newly learned information
  • Must be willing to actively learn new skills and expand knowledge
  • Must be organized and detail oriented
  • Must be drug free

Send resume to Hood Canal Communications, PO Box 249, Union, WA 98592 or via email. Please no walk-ins or phone calls.

Hood Canal Communications is a drug free, equal opportunity employer.

November Employee Spotlight

Posted on: November 1st, 2018 No Comments

Congratulations to Dan Dahl and Lorenzo Determan our November Employees of the Month.  Continue reading below to find out why they are being recognized.

The all-digital conversion is one of the largest projects that Hood Canal Communications has undertaken in recent history.  Our customers and our employees have felt the impact.  While all of the install technicians have stepped up, Dan Dahl and Lorenzo Determan in particular, have been extremely kind and patient during this process.  The increased work load and sometimes challenging circumstances have not phased them one bit.  Without complaining they’ve jumped in and lent a helping hand whenever and wherever necessary.

October Employee Spotlight

Posted on: October 1st, 2018 No Comments

Congratulations to Neil Jones our October Employee of the Month!  At a recent staff meeting Neil was honored with both the October Employee of the Month award and a Heart & Soul of HCC plaque.  Continue reading below to see why he was recognized.

Neil never spotlights when he’s working his butt off.  However that is what he’s quietly doing now behind the scenes on the HCC cable modem system. He’s working during the wee hours of the morning so as to minimize the impact of service interruptions for our customer.   The work he’s doing is to enhance the customer experience- providing faster speeds and increasing bandwidth across the system. Neil is the heart and soul of HCC Internet Service😊 He should have a plaque on his desk that says that!

The HCC Marketing Department followed through with this suggestion and presented Neil with a one-of-a-kind handcrafted plaque at the staff meeting.

Congratulations to the three Hood Canal Communications’ employees that are celebrating work anniversaries in October.  Congrats to John Oblizalo (31 years), Aaron Buechel (9 years), and Jasmine Holmgren (1 year).  Happy HCC-iversary!

Fall Sun Outages

Posted on: September 24th, 2018 No Comments

What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day.  During this time, the energy from the sun will overpower the signal from the satellite, causing loss of signal, tiling and no reception at all on several channels. This can last 2 to 3 weeks and causes channels to go black for a brief period of time.  Initially, outages will be gradual and slight, and can last 15-20 minutes at peak times.  On your television you may see the error messages, “one moment please, this channel will be available shortly,” error code SOAOO, or “no signal” during the time of an outage. Unfortunately, there is nothing that we can do to prevent sun outages from occurring.  All cable and satellite companies are affected by this semi-annual occurrence.  We apologize for this programming interruption.

Watch the brief video below, from another cable operator, that explains sun outages simply.

 

September Employee Spotlight

Posted on: September 1st, 2018 No Comments

Congrats to Kelle Oblizalo our September Employee of the Month!  Continue reading below to see why she’s being recognized and which 5 employees are celebrating HCC-iversaries in September.

Kelle does so many things around HCC and some of them go unnoticed. She is the key person to organize the company picnic and Christmas party. In addition to time on the clock, she spends her personal time preparing for them and making sure they go smoothly. A lot of work goes in to planning, shopping, and preparing for these events. These are company events we all enjoy and really appreciate.

Congratulations to Robert Von Stein (26 yrs), Brooke Ogg (9 yrs), Vanessa Nelson (5 yrs), John Vaugh (3 yrs), and Dan Dahl (2 yrs) on work anniversaries during September.  Happy HCC-iversaries!

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