Missing a channel? Seeing an error message? You may be experiencing a regular sun outage. What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day. During this time, the energy from the sun will overpower the signal […]
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Hood Canal Communications does not serve pop ups to our customers for contests or prizes. Official HCC contests are only available at https://www.hcc.net/contests. How to identify and protect yourself from fraudulent contests & scams: This information is courtesy of the FEDERAL TRADE COMMISSION. Signs of a Prize Scam Plenty of contests are run by reputable companies and […]
Read more »Last Updated 2/13/19 at 11:25 am The severe cold weather is affecting some of our customers’ services. We are monitoring our maps and trying to keep up as best we can. Please call 360.898.2481 to report outages. We are experiencing a high volume of calls at this time. If your call does not go through, […]
Read more »The National Weather Service is forecasting up to 12 inches of snow in the Seattle metro area (up to six inches for Mason County) over the weekend. Snow and ice is heavy, and may cause downed limbs or cables. Call 360.898.2481 to report outages and, as always, be safe!
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1. Routinely update the firmware Even though a router lacks moving parts, it needs to be maintained with the latest security updates. Easier said than done, right? Here is a basic step-by-step for how to do that: Consult the instruction manual for your router to get its IP address””a string of numbers that you will […]
Read more »Congratulations to Vanessa Nelson, our February Employee of the Month. Continue reading below to find out why they are being recognized. Vanessa is always positive and helpful. She has lent a lot of her time to training and onboarding our new customer service reps, and helped me keep the local channel updated and on […]
Read more »We believe that cable television, broadband internet, and home phone services are essential in today’s connected world. We also believe that uninterrupted access to these services is crucial to our customers’ quality of life. This is why we are putting profits aside and providing relief to HCC customers affected by the government shutdown. If you […]
Read more »Hood Canal Communications, in partnership with Discovery, Inc. held a contest in the last quarter of 2018 to offer a cash sponsorship to a local charity. After an overwhelming response, the recipient was chosen. Thanks to a nomination by Shelton Local Virginia Brooks, The Karen Hilburn Cancer Fund will be receiving a $500 sponsorship from […]
Read more »Congratulations to Josh Heideman, our January Employee of the Month. Continue reading below to find out why they are being recognized. This morning I mentioned I left my glasses in my car and I needed to run out to the parking lot and get them. Josh said “I’ll get them!” and he took my keys […]
Read more »Congratulations to Chris Hasek, our December Employee of the Month. Continue reading below to find out why they are being recognized. It is so appreciated when we ask Chris a question””even if he’s busy working on something else””he always helps out. There are too many examples to list, but the last one was when […]
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