Congratulations to Spencer Jones, our April Employee of the Month. Spencer took billing tables off other employee’s plates willingly and even out billing vendor’s staff said Spencer knows more in a week’s time than some of their own employees do about the software. But wait! There’s more”¦ Spencer created the nexTV training for the staff, […]
Read more »– Our on-screen guide vendor has scheduled an upgrade for our systems on March 20, from 1 a.m. to 3 a.m. This upgrade provides bug fixes and supports additional options allowing our subscribers to adjust the on-screen guide based on their TV or color preference. These options are designed to improve readability of the guide. […]
Read more »
Between the hours of 2:00 a.m. and 6:30 a.m. on Tuesday, March 12, we will be performing cable modem upgrades that may affect phone and internet service. During this maintenance window those services may go up and down several times. Thank you for your patience during these upgrades. Affected areas will be: Union Pinderosa Roadrunner […]
Read more »On May 1, 2019 FOX Business Network will be changing from channel 70 to channel 66. HCC Guide, channel 24, will be removed. Please call 360.898.2481 with any questions.
Read more »Congratulations to Brooke Ogg, our March Employee of the Month. Brooke recently completed our annual audit in record time. She is so dedicated to making our accounting department accurate and prepared. She is so detailed that everything was in place, organized and easily accessible when the auditors arrived. Completing our annual financial audit in just […]
Read more »
Missing a channel? Seeing an error message? You may be experiencing a regular sun outage. What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day. During this time, the energy from the sun will overpower the signal […]
Read more »
Hood Canal Communications does not serve pop ups to our customers for contests or prizes. Official HCC contests are only available at https://www.hcc.net/contests. How to identify and protect yourself from fraudulent contests & scams: This information is courtesy of the FEDERAL TRADE COMMISSION. Signs of a Prize Scam Plenty of contests are run by reputable companies and […]
Read more »Last Updated 2/13/19 at 11:25 am The severe cold weather is affecting some of our customers’ services. We are monitoring our maps and trying to keep up as best we can. Please call 360.898.2481 to report outages. We are experiencing a high volume of calls at this time. If your call does not go through, […]
Read more »The National Weather Service is forecasting up to 12 inches of snow in the Seattle metro area (up to six inches for Mason County) over the weekend. Snow and ice is heavy, and may cause downed limbs or cables. Call 360.898.2481 to report outages and, as always, be safe!
Read more »
1. Routinely update the firmware Even though a router lacks moving parts, it needs to be maintained with the latest security updates. Easier said than done, right? Here is a basic step-by-step for how to do that: Consult the instruction manual for your router to get its IP address””a string of numbers that you will […]
Read more »Your address below is in an area that we are building service.
Let us know that you are interested in getting service at your address by submitting your contact information using the “I Want Fiber” link below.
I want fiberGreat! We provide services to
We have set your location, please use the menu to see service details.
We do not currently provide services to
But we are actively expanding our service area.
REQUEST SERVICEStop by the Union office on 9/18/26 for lunch, ice cream, giveaways, or simply to say hello. We'd love to see you there!