FOX Business Network channel change
On May 1, 2019 FOX Business Network will be changing from channel 70 to channel 66. HCC Guide, channel 24, will be removed. Please call 360.898.2481 with any questions.
Read more »Billy Thomas
March Employee Spotlight
Congratulations to Brooke Ogg, our March Employee of the Month. Brooke recently completed our annual audit in record time. She is so dedicated to making our accounting department accurate and prepared. She is so detailed that everything was in place, organized and easily accessible when the auditors arrived. Completing our annual financial audit in just […]
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Spring Sun Outages
Missing a channel? Seeing an error message? You may be experiencing a regular sun outage. What are sun outages and how do they affect HCC cable customers? In both the spring and fall, the sun passes behind certain communications satellites once per day. During this time, the energy from the sun will overpower the signal […]
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An Important Message About Fraudulent Contests and Prize Scams
Hood Canal Communications does not serve pop ups to our customers for contests or prizes. Official HCC contests are only available at https://www.hcc.net/contests. How to identify and protect yourself from fraudulent contests & scams: This information is courtesy of the FEDERAL TRADE COMMISSION. Signs of a Prize Scam Plenty of contests are run by reputable companies and […]
Read more »Snow Response
Last Updated 2/13/19 at 11:25 am The severe cold weather is affecting some of our customers’ services. We are monitoring our maps and trying to keep up as best we can. Please call 360.898.2481 to report outages. We are experiencing a high volume of calls at this time. If your call does not go through, […]
Read more »More Snow Forecasted for Western Washington
The National Weather Service is forecasting up to 12 inches of snow in the Seattle metro area (up to six inches for Mason County) over the weekend. Snow and ice is heavy, and may cause downed limbs or cables. Call 360.898.2481 to report outages and, as always, be safe!
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Three Ways to Strengthen Your Wifi Security
1. Routinely update the firmware Even though a router lacks moving parts, it needs to be maintained with the latest security updates. Easier said than done, right? Here is a basic step-by-step for how to do that: Consult the instruction manual for your router to get its IP address””a string of numbers that you will […]
Read more »February Employee Spotlight
Congratulations to Vanessa Nelson, our February Employee of the Month. Continue reading below to find out why they are being recognized. Vanessa is always positive and helpful. She has lent a lot of her time to training and onboarding our new customer service reps, and helped me keep the local channel updated and on […]
Read more »Relief for Furloughed Federal Employees
We believe that cable television, broadband internet, and home phone services are essential in today’s connected world. We also believe that uninterrupted access to these services is crucial to our customers’ quality of life. This is why we are putting profits aside and providing relief to HCC customers affected by the government shutdown. If you […]
Read more »Hood Canal Communications and Discovery Inc. Present Karen Hilburn Cancer Fund Special Sponsorship
Hood Canal Communications, in partnership with Discovery, Inc. held a contest in the last quarter of 2018 to offer a cash sponsorship to a local charity. After an overwhelming response, the recipient was chosen. Thanks to a nomination by Shelton Local Virginia Brooks, The Karen Hilburn Cancer Fund will be receiving a $500 sponsorship from […]
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