Billy Thomas
June Employee Spotlight
Congratulations to Dave Collins, our June Employee of the Month! Any time someone around the office needs help, Dave will stop whatever he’s doing to take the time to help find a solution. Last month, because of heavy winds and rain, a tree fell on HCC supply lines, causing some customers to lose service. Dave […]
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Cable Upgrade Scam Warning
Attention HCC customers: if you receive a phone call from someone outside of the United States telling you to upgrade your cable service, unfortunately it is a scam. Our sales teams are based in Union and Shelton, WA. If you’re unsure if the person calling you is legitimate, do not give them your information. […]
Read more »May Employee Spotlight
Congratulations to Mike Oblizalo, our May Employee of the Month! Mike was recently invited Washington, D.C. to testify at a senate hearing committee regarding the road blocks facing rural broadband providers. He traveled to D.C. alone, hob-knobbed with politicians and lobbyists, and gave his formal testimony to the Senate Commerce Committee. Mike also fielded questions […]
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Mike Oblizalo’s Public Testimony
At 10 a.m. EST (7 a.m. PST) on April 10, 2019 Mike Oblizalo, vice president and general manager at Hood Canal Communications, gave a testimony and answered questions at the Senate Committee on Commerce, Science and Transportation hearing entitled “Broadband Mapping: Challenges and Solutions.” On the panel with Oblizalo were Tim Donovan of […]
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Vice President and General Manager Mike Oblizalo to Testify in Washington, D.C. on Broadband Mapping Challenges and Solutions
On Wednesday, April 10, 2019, at 10 a.m. the Senate Committee on Commerce, Science and Transportation will hold a hearing entitled “Broadband Mapping: Challenges and Solutions.” The committee includes Senator Maria Cantwell of Washington, ranking member, and Senator Roger Wicker of Mississippi, chairman. The hearing will discuss the state of the nation’s broadband maps and […]
Read more »April Employee Spotlight
Congratulations to Spencer Jones, our April Employee of the Month. Spencer took billing tables off other employee’s plates willingly and even out billing vendor’s staff said Spencer knows more in a week’s time than some of their own employees do about the software. But wait! There’s more”¦ Spencer created the nexTV training for the staff, […]
Read more »On-screen Guide Upgrades
– Our on-screen guide vendor has scheduled an upgrade for our systems on March 20, from 1 a.m. to 3 a.m. This upgrade provides bug fixes and supports additional options allowing our subscribers to adjust the on-screen guide based on their TV or color preference. These options are designed to improve readability of the guide. […]
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Scheduled Maintenance
Between the hours of 2:00 a.m. and 6:30 a.m. on Tuesday, March 12, we will be performing cable modem upgrades that may affect phone and internet service. During this maintenance window those services may go up and down several times. Thank you for your patience during these upgrades. Affected areas will be: Union Pinderosa Roadrunner […]
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